FAQs

FREQUENTLY ASKED QUESTIONS (FAQS)

How is OnSaleProd different from others site?

Unlike most online retailers out there, we are customers focused and work hard to serve our customers with the best prices. We guarantee you high quality and lowest prices.

Where do you provide shipping to? 

We provide shipping to USA, Canada, Mexico, most of European Union countries, most of African countries, and some Asia countries. 

How long does it take to receive my products?

We process and ship most of our orders within 24 hours. Delivery time will be different depending on where you are, more than 90% of the orders arrive within 5-13 days. Due to high demand, our carrier may take longer than the estimated delivery time to deliver our items to you. Additional delays may occur due to weather conditions, holidays etc.…

How can I get help with my order?

You can reach us by:

• Clicking the Contact Us button located at the bottom of this page,
• Call us at 1 410 585 4543,
• By emailing us at info@onsaleprod.com 

What method of payments are accepted?

Accepts PayPal and all major credit cards as secure payment methods.

How do you ensure the quality of your product?

We have a dedicated sourcing team that works directly with manufacturers. we allow 30 days to return & replace an item if it is defective. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number.

How to order?

1. Go to the item page of the product that you would like to order.
2. Select the quantity of items that you would like to order and click “Add to Cart”
3. Click "Check Out" in the pop up window.
4.  In the new page, please fill in your information (Email, Name, Shipping address) and then click "Continue to Shipping Method".
5. Click "Continue to payment method" on the next screen
6.  Then fill in your credit card information and click "complete order" to finish the transaction.